Cancellation Before Processing
Customers may request cancellation by contacting Customer Care at:
+91 62625 15000
Cancellation requests will be considered only if the order has not yet been processed or dispatched.
Orders Already Processed
Once an order has been processed or dispatched, cancellation may no longer be possible.
For prepaid orders that have already been processed, refusal of delivery does not automatically qualify the customer for a refund. Any refund will be handled in accordance with the applicable Refund Policy.
NOTE :- Please note that any partially paid amount against an order will be non-refundable in the event of cancellation or refusal of delivery, once the order has been processed.
Cancellation by the Company
We reserve the right to cancel an order in circumstances such as:
- Product unavailability.
- Pricing or listing errors.
- Payment-related issues.
- Suspected fraudulent or unauthorized transactions.
- Incorrect or incomplete customer information.
- Other legitimate operational or legal reasons.
Where an eligible prepaid order is cancelled by us, the applicable refund will be processed to the original payment method.